They banned my sportsbook, I am "DIAMOND SVIP35" level here, total wager is more than 110M usd my User ID:7724065, OP can verify it plz. I am one of the biggest whale here. My Vip host said sports provider banned me, it is their decision, not bc.game banned me. So I have to complain it here, I hope after I complain in this forum, OP will negotiate with sports provider, and unban my sportsbook.

They gave me high betting limit before, I can usually bet 100k on sports. I have lost more than 1.5 million usd on sports on bc.game before, currently I had good run, but they instantly banned me, it is ridiculous action, shame on them.
I don't believe BC game will want to lose a whale like you. As you said BC game didn't ban you, but the provider blocked you, so you should wait for a resolution. I believe the BC game will support you, and they will contact the provider. Since you raised the issue here, I believe BC Game noticed this, and they will take necessary action. If not, then I will say they are stupid for wanting to lose a whale like you.
I will advise to wait for their official representative response here. As far as I can see, no officials have replied here about your issue. So still there is a hope, and they might take a deep look as well.
That's a real player because the total stakes are in the hundreds of millions of dollars, which the casino should keep as they will continue to bet large amounts - but it must be annoying for a player to run into this kind of problem where they end up having to wait for the provider's decision and this will indeed take longer than usual especially in the case of large amounts.
Yeah I guess when the official BC.game representatives are active on the forums again they will either clarify this, or look into the case before making a statement.