I meant to create a topic about my experience 3 days ago while doing p2p. Till now I'm still confused what actually happened and I was going to ask the community if anyone has experienced such before now.
So as usual after the buyer has confirmed their payment, we go to our bank to confirm our receiving it. I went to confirm and then returned to my app to release coins but on getting there the coins were already released to the buyer. I also have my 2fa authentication on but the coins were just sent without any verification nor my approval.
I've not experienced such thing in my years of trading p2p and till now I'm still trying to get my head around what actually happened. But then let's all be careful. Imagine this was a scammer who didn't send the money and the exchange had already released my coins without my approval.
This is the fault of the exchange and a very big challenge at that. I know the exchanges we have now are so complacent as there are numerous reports of their poor handling of issues. When Binance and Kucoin were operational in Nigeria, we did not hear much of this kinds of new, their exit paved way for some of these poorly managed exchanges to become popular. You are just lucky you did not lose your money because there was little you could do about it.
I think this people should make complain to the exchange about this odd incident. Let's assume the buyers are scammers, then the exchange has made them lose their coin. If everyone that this happened to just accept it as mistake without no complain to the exchange, then they may no do anything to rectify the problem and as time goes on scammer will definitely be making use of this advantage to scam people.