Friends, has anyone passed KYC? Without it, I am not allowed to withdraw crypto for the signature campaign, and this verification process has been going on for 3 weeks. I have never seen anything like this. Support does not give any clear answers: "wait".
I’m surprised that KYC takes this long on new account even though they make it already as mandatory on all account.
Maybe the increased of new user registration that undergoes same mandatory KYC makes the queue longer.
@Ahoybrause suggestion to contact captain hook or carol is the best solution to your problem because they can escalate your verification to receive your payment immediately. They are both active on telegram.
It should not take that long of time for KYC especially level 2 which is the basic requirement to deposit and withdraw.
Even when there was an offer from Stake to their players to undergo KYC with a nice reward, most of them got verified quickly (not even days IMO).
Not sure why his verification takes until 3 weeks long, cant speculate because I have never seen a new player in Stake with this kind of issue before.