Quote from: luiz3002 on Today at 09:17:27 PM

It's been about 30 minutes since I called support on live chat and they haven't responded yet.

It seems their live support is not available at the moment. I also tried to contact them but didn’t get a reply although they say they usually reply in less than ten minutes!

OP, I asked this like two months ago but it looks like you have missed it, or that’s what I hope:

Quote from: khaled0111 on March 22, 2025, 09:30:27 PM

By the way, I tried to reset my password using my email address, but I didn’t receive a reset link.

Fortunately, I was able to remember my password but I checked whether the problem was resolved and was surprised that nothing changed. It still doesn’t work, so there is no way for users to reset their passwords.

edit: I just received the reset password email but it took like ten minutes to arrive.