Re: I LOST MY USDT WHAT SHOULD I DO ?

hello ,
i made a payout and i wanted to receive my money on my Binance account , then i selected usdt and then tron20 network , they gave me the adress i copied it nd sent it to the sender , he sent me the money but it hasn't arrived when i checked the adress again Binance changed it and my money is sent to an inactivated adress . when i checked in tronscan i found it but i dont know how to activate that wallet . Can someone help please ?

Here’s what you can do:

Contact Binance support immediately – explain that your deposit was sent to a previously issued USDT address and provide them with the TXID (transaction hash).

Share the Tronscan link of the transaction with them – this helps verify the transaction.

Ask if Binance can manually credit your account after confirming the funds on-chain.
good luck

HOW CAN I CONTACT THEM DIRECTLY , all i get is the bot , if u have a direct link or smt let me know please .

Chat the bet to request live agent. This is how chat support works now that use bet to deal with questions that can be easily answered by the basic FAQs.

Select first the category of your issue on the bot then click unresolved or thumbs down.

Then type “request live agent” then bot will transfer you to live agent.