Hello and good morning to BetBolt Team,
Can someone explain what is going on with you.
I have been trying to withdraw a small amount for over two weeks.
I always get the message: Withdrawal is blocked.
Presumably you just want verification. But I don't know if that's the problem.
I get no response to my contact attempts in the chat. I've already tried ten times.
Our usual reply time
🕒 A few minutes
that's what it says in the chat... Unfortunately, nothing happens. It would be nice if the problem could be resolved and someone could finally get back to me...
Translated with DeepL.com (free version)
Two weeks! This is really a long time. Have you already submitted your KYC documents?
If you are not getting any response, I suggest you send a PM to @NapoleonXBT, he is recently active here and I am confident he can escalate your matter properly. I know you already mentioned that the amount in question is small but if you can tell us exactly about your recent deposits and betting history (if you are comfortable of course).