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Sounds a bit like taking the easy way out and blaming someone else. The player made and account with Betpanda, he also deposited at Betpanda. You people took his money, not betby. It is actually ridiculous blaming the odds provider for this.
Keep this nonsense going and you will find yourself collecting some negative feed back which at this point and these useless replies from your side might be the right thing to do.
I might be wrong here as I have an unfinished discussion with other forum member regarding what happen when a provider asked for assets to be frozen. The member insisted that it's up to the casino to pay or not. But IIRC, an explanation given by a contact of mine [I forgot which casino and which contact is this] basically tell me that yes, there are cases where casino paid despite the provider asked for investigation and confiscate the fund. But it's because they're paying from their own pocket. They still have to pay the provider what they owe the provider, as they simply a "middleman".
OP, don't want to be rude, but I'm too lazy to re-read the whole thread to find the info I'm looking for, so I'll just ask: what casinos are these and do you mind to shoot me your ID from these casinos? If they're happen to be the ones whose in contact with me, I'll try to see if they're willing to let me into a little secret, and if they ever get a warning from the provider [thus, basically the accounts are ticking bomb].