Still no response from their team...
Got a reply from Razer. Your account was not closed due to AML kicking in, it's due to sportsbet abuse. As with other casinos, I'll dare to venture a guess that the restriction and flag was requested by their provider. Do you happen to have bets on other platform who share the same sportsprovider as Rollbit and you're still free to play there?
That doesn’t really make sense to me — I still have full access to my account, I just can’t play or place any bets. As for other casinos, yeah, I’ve used BetPanda and BC.Game, but I never got banned there, only had some betting limits set. So I really don’t understand what the actual issue is here. Also, I have not placed many bets on rollbit, if I remember correctly. If I have to guess it was around 5-10 bets max
That actually goes in line with Razer's explanation. If the restriction and the confiscation is imposed by the provider, then the casino will obey to the request and lock that feature that the provider asked, but it shouldn't affect the other part of the casino as they simply following the provider's request.
About BetPanda and BC, do they share same provider? I'm blind here at what provider provide to who.
Mahdirakib, mind to assist me here?
Idk, Im just confused with the situation, what is the play here then? What should I do next in your opinion?