I came with this article before where they say that providers are tracking records of players because of this reason
https://casino.betmgm.com/en/blog/do-casinos-keep-track-of-your-wins-and-losses/They have to keep updates to monitor their players and could do some some actions if player request something or there are certain things that need to improve.
But I'm not sure about player could ask this, I guess yes and also maybe it depends on the rules provided by casino towards giving the data's to their players.
I guess casinos monitor their players easily because they are the owner. Players can ask this but the casino will not answer too details because that would be part of their business.
Casinos want to know who their players that is a high rollers and regular gamblers who often lose. They can give different promotions to each player to see the result.
If that can give more profit to the casino, they will give more interesting promotions to all of their members.