Well that's what I thought after I read it all, what's on my mind is that the team might still be studying to strengthen their reasons for blocking an account, especially if he openly said he had multiple accounts. I think sooner or later it will happen, because as stated there is a TOS that was violated.
This can also be a lesson for anyone not to violate the TOS of any casino. If you are able to accept the consequences then go ahead, but if not and when something happens to your account and you get upset so you protest, then you shouldn't. Because I feel that there are quite a few people who consciously violate the TOS but when they are identified as having committed a violation that caused their account to be blocked, they become angry.
I am not sure if his account has been closed or not, but he has confirmed that he has contacted support to close his first account since the beginning of his second account creation. If his account is not closed but he is still using it for deposit and betting on both accounts, there might be a mistake in the future. But at least he is not getting any benefits from his first account, which has been restricted from some benefits. So he can focus on one of his accounts.