Write to compliance@rollbit.com if you have issues with rollbit, they'll address and help your issues to meet its resolution through the email to that division.

Rollbit is trying this attempt to funnel every complaints from medias into one channel, and Razer encouraged me to encourage those in the forum who have issues with them to escalate to that division. So, try to write to them, and have some patience. Last I check with Razer, they compliance desk is a bit clogged, so a reply after you write to them might take a while.
Keep me in the loop.