It would be cool if VIPs stood a chance to win physical gifts like laptops or new phones. Even invites to special events and crypto conferences would be attractive to certain types of players. I can see that Betfury is preparing to release exclusive VIP merchandise and branded items. Maybe electronic gadgets will be part of it or it could just be clothing items.
It's cool but if the team consider about such physical gifts, they also must consider about two options for users, participants and winners. First option is receiving physical gifts, while a second option is receiving gifts in bitcoin, cryptocurrencies or anything that can be better for anonymity and privacy of their users.
People who care about privacy and anonymity will not want to receive their awards in physical gifts.
Therefore giving participants and winners two options for award distributions can show their company actually care about their customers like "Customers first".
But somehow most of them already provide their KYC to their casino. So there's no point on thinking about privacy since somehow they have the data of their costumer.
So I also think that its fine and provably their VIP will be happy if they can receive those physical gifts from them.
Also its good if they have option to choose to convert the value of their winnings into Bitcoin, since somehow having those two option will make the life of their VIPs became easy especially if they can choose whatever they like.