their representative isn't bothered to make some changes despite being online even recently. I don't know if he even reads the replies here or just logs in for a minute and then out he goes.
I got interested, so I took a look at the OP’s profile and what it says that he was active just recently. So, he is cetrainy keeping an eye on this thread. But it also says that his last post was made like one mont before!!
This makes me feel he is not that much interested in communicating with the forum community. For me, this is a big red lag.