But in the past year, I’ve only made 3 or 4 withdrawals, and I’ve always had to wait several days… that’s why I said they might as well remove it at this point
In the past year, there have been many issues with freebitco and there were reports complaining about withdrawals taking longer than expected to be processed, but it has not been always the same.
I may be wrong, but I think your issue is different. Maybe, your withdrawals are always flagged to be reviewed manually and that may be why you have to wait longer even at the times withdrawals are working fine.
Since, you are playing the free roll constantly, I think it's normal that your withdrawals are flagged for normal review.