After reading your post, I think this is a general experience of interacting with crypto at the beginning, instead of a review about Luno. Maybe you should edit the title to reflect the post? Btw, I used Luno a few times and dropped them shortly because other platforms process my transactions quicker, not sure if they're still stuck with the old UX. The competition is quite strong since 2023.
I have started investing in BTC already because I have seen it values with my little experience.
Good luck on that. Hopefully you won't be too greedy and prepared for the worst scenario like the bear market. Make sure you manage the risk properly.