Wow that is called extremely rude support even if he is scammer then nobody should be treated like that.
well scammers should treat with kicks in the nutts and upper cuts and much more
From the other hand the support was rude for/if you are a legit customer! and here it comes the sentence damn computer monitors, you have a rude guy "in front" of you and you can beat the shit out of him.
https://www.youtube.com/watch?v=qgcz3rUdW7U