@OP, we may not see any progress of your issue here until the representative of Chips.gg get back online. I can't suggest you any mediator as your issue is related to sports betting. Because they aren't available on Askgamblers. Another user is waiting here for almost one month to get a response from Chips.gg team. I'm mentioning 'holydarkness' here so that he can also talk about your issue with Chips.gg team if he gets in touch with them.