Seems like someone speculated that the reason why that user got blocked is because Chips uses Betby as the odds provider, and he got blocked on other sites that use the same provider. I guess only Chips can answer this.
If a person got blocked by a same game provider on many online gambling sites, it seems he did things severely wrong and that game provider did not tolerate that violation of the user.
Only Chips.gg can answer this question because in this forum we only can connect them here, but can not connect that game provider.
I wonder why they're offline. Are they focusing their marketing on other platforms and letting signature campaigns do the work on this forum? It would be nice if we had an active representative here. It can be an advantage compared to other casinos too.
It's not a direct contact point but their signature campaign can forward this case to Chips.gg team or at least his contact point with Chipps.gg team for further checking. Then hopefully Chips.gg 's representative here can answer the user directly.
I agree that Chips.gg representative needs to be more active, at least it is one of things for showing their activities in the forum and care about forum community. I know many casino owners, representatives turn to inactive while their companies work fine but it's still better to maintain their active appearances here.