I actually wonder why the suspicious activity algorithm should be triggered simply because a user withdraws to the same wallet more than 2 times. Isn't that normal?
Thank you for your interest. Suspicious activity resembles a wallet hack. Unfortunately, wallets are hacked often. This is just a precaution. If your wallet is hacked and there is a block on the third transaction, then part of the funds will be returned to you.
Feel free to change with us. Everything that is written in the rules is a precaution. It is beneficial for us that users come and change. So that there are no blocks and bad mood.
It seems your precautionary measures are too much. That way, every transaction ends up suspicious. I'm sure even those who are strongly promoting single-use addresses are themselves reusing addresses.
And why funds that are wrongly blocked not returned in full? Aside from transaction fees, would you retain a portion of it?
Anyway, why should customers change with you? Why not you change with the customers? They're the very market you're serving, right?