Betbolt, complaint on CasinoGuru has been posted. Very sad we have to go this way.
9 days of withdrawal blocked, zero response in livechat and email, and you promising to give updates and then not giving them. Very poor behaviour from a book if you want to build a serious reputation.
So far I can't see any scam accusation thread from your post history about BetBolt. For better understanding, you must need to post more details, such as deposit history and dashboard screenshots, etc. So we can understand the situation. Without reason, they shouldn't block the withdrawal. They must need to explain the situation of why the withdrawal has been blocked.
BetBolt, please try to resolve the user issues. Once more people come on this thread and notice these types of allegations, they might avoid your platform. That means you might lose potential gamblers. Try to solve it as soon as possible; it's a matter of your reputation.