Guarda's wallet is cross-platform (online, mobile and desktop wallets). So when you say you cannot send the funds, what does that mean, what's the error you're receiving? and have you tried using another platform? The issue sounds like it has something to do with the derivation path.
please can you guide me more about how to retrieve my funds using derivation path. i will be very grateful
Since this is TRON, and we're talking about multicoin wallets, I'm not really sure of how to go by things, but contacting Guarda's support would surely help.
But now that I re-read the above post... and you're saying that even importing the private key linked to your address didn't help, it's starting to make even less sense.
Do you know if TRON has different types of addresses by any chance? like Bitcoin has bech32 addresses?
the support haven't been helpful. they kept giving me generic responses like wait for technical team, we will get back to you if anything is found. this is about 5 days and nothing has been done.
as regards tron address, this is a basis tr20 tron address with 42-character strings that always start with the letter "T". An example is "TRjE1H8dxypKM1NZRdysbs9wo7huR4bdNz"
that's just an example of the address. if you need my tron address let me know so I can provide that too