you just gotta be a shameless mug to rationalize and defend such situation where your assets are frozen for 30 days for no basic reason even after you complete kyc while it takes like 30-45 seconds in every other casino nowadays to complete automated kyc.
You shouldn't gamble at all if you cannot accept the terms and conditions of a casino. It is well known to players that if your account goes under investigation, you will have to allow them the time they need to investigate it. It's not like Xyes is the only platform that is asking for up to 30 days to complete their investigations. Judging from the negative feedback on your profile, you like to spread FUD against the casinos. Didn't you have problems with other casinos as well? If you are a regular gambler who plays on several platforms, you should know that casinos take time to verify your profile and investigate cases.
Regular players means a player who gambling on that site most of time, maybe daily since the site launched. That is okay if you just made 3 bets on sports and you can placing more bets if you want.
I don't think this is what they meant. The regular players are those who play on the platform without violating the rules and do not try to cheat. Most of us are regular gamblers, except for some of them who violate the rules.