I'm familiar with all, but one of those cases.

• in one the user got refunded
• in another the user didn't follow FF's ToS and had their client deposit straight into FF
• and in the last one I'm familiar with the user simply sent stolen coins to FF and is lying

Generally whenever we hear of situations like this we reach out to the exchange in question and try to get the full story. We do this even when the user isn't one of ours. In fact we do this so often that many services are quite tired of it . It's also not uncommon for us to delist them as we wait for a reply. As a result we receive information that isn't public, incl. communications with law enforcement agencies.

To be clear - none of the services we list advertise that they will process coins they believe have been stolen. Some will freeze and ask for info (for instance FF - hence the warning on our site), some will refund you without any questions asked.

BTW we recently asked FF for a guarantee that they won't freeze $5M coinjoined BTC from one of our users and they provided that guarantee and processed the funds with no issues. So even coinjoined BTC is (sometimes) (if you get our help first ) OK.

Did Exolix know you were one of our users?