I only read your thread now and realized you actually haven't get any answer. I have your email in my inbox already. Let me try to page Razer again.
Yeah, sad state of affairs. I will also remove my negative feedback if there is at least some logical explanation from Razor. He has not been active here recently though. I also nudged one CM but still waiting to hear back from him. I jumped in here today after seeing your reply, honestly, I have seen every time he makes a bump here but can not help him.