as for their activity in regards to promotion, that's all the activity there is. What about user complaints, court cases, dispute resolution?
Sadly, Your issue is happening behind while the majority here doesn’t have any problem on BC at all. I don’t want to defend BC against their existing case but it’s already being handled legally so let’s just wait what will be the outcome for your legal battle against.
BC is known for resolving all their issue in the past here no matter what is the amount.
Keep us updated.