Everyone already decided for themselves by registering this "non kyc" casino until they asked for level 4 kyc and confiscate winnings for 30 business days even after kyc verified. Even a biased xyes promoting retard like you could understand why we "create a problem against this one little mistake" but i guess ur just trolling or insulting our intelligence . So better just be quiet if u dont have anything smart to write
it was fair not to conduct KYC when it was relevant, and to let people go without checks, and not urgently change banners like liars, until this issue was raised here. in my opinion, there is no longer any point in discussing anything here, the casino is a liar, and there are other casinos with a normal KYC system, and not like here, after 4 levels you are again asked to record a video and give voluntary consent to the processing of the video, is this a fucking cryptocurrency exchange? I do not see their actions as a fight against criminals, this is not how it is done.
Both of you are free to take your dispute to the reputation board if you believe you were scammed. That's the proper way to do that. What you guys are doing here will gain you nothing. These are just empty noises.
If the casino is truly liar and scammed you of money then they will face the consequences. Nobody, no business can survive here after scamming.
As for the KYC process, things you described, these are pretty common. Anyone who has been involved with casinos knows how KYC are being done.
Btw I'm not wearing their banner either.