Thanks for reaching out — we’ve looked into this and can confirm the order was processed successfully on our end as soon as the payment hit two blockchain confirmations. The delivery was sent to the email provided at checkout, and our system shows it was issued without any errors.

That said, it appears the email address used may not have been able to receive the message at the time it was sent. Temporary or disposable emails can sometimes result in missed or delayed delivery due to how those services operate.

We’re here to help — if you'd like the order reissued to a different email, just reply to your support ticket with the transaction ID (TX ID) and a working address. Once we have that, we’ll get things moving right away.