Today, I have been informed that Betpanda blocked my account and my withdrawal because "my betting behaviour was flagged as suspicious by our Sportsbook provider".
Now they have my 1050USD for zero reasons. They don't even tell me what I did wrong. Just generic reasons to keep my money locked.
If you don't mind, help me get in touch with someone from Betpanda, because chat agents don't answer anything.
Stay away from this shady sportsbook and casino.
I might create a scam post later if it doesn't get resolved.
You can file your support ticket and wait for their response but if the casino did have findings about your suspicious activities before doing this serious action on account suspension / even termination, I see your chance of success through an appeal is very low.
Most cases like this would belong to two types:
The casino is legit, and they took action based on evidence, so that your appeal does not have chance of success.
The casino is scam, and this means you won't succeed at the end with any attempt of making your appeal.
Your information is not enough to prove that you are naive and did not break their ToS, this means it's not enough to say they are scam.