Hi,

Occasionally, our sportsbook partner’s fraud team needs to review certain player accounts, which can cause delays in processing withdrawals. Normally we process withdrawals instantly.
In some cases, our support team may not have received an update from the partner regarding the status of these reviews.

If you share your username with me, I can look into the issue and provide a more detailed update.
Feel free to reach out via DM or email me at bennett@winna.com.

Thank you!