I don't have any screenshots from my account because it is blocked for entry.
The conversation in the support chat is more like a conversation with a robot - "our team is highly professional, we checked your account several times, you have definitely violated our rules, that's how it is, we hope for your understanding"

I was confronted with the fact that they will not give me the money, and what the violation is, is unknown...
I saw on this forum, exactly the same cases with BK8 were sorted out. The account is blocked by mistake, and then no technical support is going to check anything.
I hope the representative of the BK8 company will write to the right place and help solve this problem!