Do you have the actual information why RollBit actually locked those users' withdrawals? Because that would COMPLETE the STORY and make it WHOLE.
You keep going on and on about these stories when it's pretty damn evident that Rollbit isn't willing to complete this so called story which is precisely why this particular drama keeps dragging on and on screwing their reputation little by little.
This is the same site that imposed harsh KYC on some of their gamblers sometime back and we had the full stories back then.
This type of discussion will not go anywhere and it seems like this is heading to heated argument if both parties would insist their positions towards the issue happened.
But I think they should find a good mediator so that they can move this case and provably we can see some good resolution on this case. Since its like the management is firm with their decision to make the affected user to comply first on what they ask before they do something in his case.
Looking forward for the best resolution in this case so we can move up on more better discussion.