We have acknowledged your concern and addressed it personally, offering a refund that 1) we are not obliged to offer in this circumstance, 2) your concern wasn't even regarding the bonus directly, but a secondary effect you wish was still in play.

We thank you for highlighting it and also recognise we should be quicker in updating our information sources, you are saying this information was in the ToS but it was actually in an outdated faq page we haven't had a direct link to for many months (bit of a difference, no?)

Of course like all casinos, we reserve the right to amend any bonus offering we have at any time so that we can be flexible in responding to all eventualities, in this case, you even made it obvious why deposit bonus offering does not count towards levelling up any longer, as you used 20 dollars, and wagered it up too 1800 USD you said, an amount which can allow you to gain access to bonuses like our faucet and see a easy return of that 20 dollars via that offer. Since many players utilised the bonus with this in mind, it offered too much advantage towards the player vs the casino and was adjusted, something which is always a careful balance of being fair, but remaining profitable.

Throwing words like 'scam' so flippantly is why we don't generally bother engaging on this platform any longer, and I doubt I'll have anything more to say in this thread either.