Correct, thats what I have been asking to them but no response.
I do not know what should I do now? $2084 is big amount for me
Okay, help me understand this better. You're certainly not from prohibited jurisdiction and did not violate any point of their general ToS as well as the promo specific ToS? You're betting the entire season with your own fund and did not use any promo?
Yes I used my own funds and I have mentioned that in the first post & I did not use any promo