Today they said they would pay me my entire balance and then close my account. I noticed that they paid me my balance minus the $35 bet I lost, other users who had a lot of winning bets were only paid their deposit without winnings, and I was credited with that losing bet. So even though they contacted me, I don't have a very good opinion of them, I think they are dishonest and they make the rules as they see fit and when they see fit.
That's the rules of every online sportsbook. You won't receive the refunds of your losing bets. You should be happy that Betcoin.ag team hasn't let you to play more and lose more. They had suspended your account quickly by observing your activity and behaviour. You should add 'resolved' in this thread title as they have already returned your remaining balance.
so that's the problem with this bookmaker "I should be happy if they refunded my money"...that's why I'm not happy with the policy of this site....
They give 60 minutes to upload the utility bill
They don't have the bonus they advertise (that's why new people come)
They suspended my account after one bet, the reason for the suspension is my activity???
When asked how long the investigation will last, they answer with 2 words "60 days"
What on earth did I do to have so many problems with this bookmaker in 48h