Actually, the exact opposite. They... have the shortest history of complaints amongst reputable casinos on this forum, and the cleanest resolution rate. Like... they're literally all green in my list. No other reputable casinos in this forum have this. Which, become the reason why previously I simply just watch this thread and jotted to my notebook to add this to the list and didn't jump-in. Yes, their representative is expressive, but their reputation is pristine.