Every user who experiences a problem must of course attach concrete evidence about the problem they are facing, especially if they only upload the problem without any strong evidence so that there is nothing to be resolved because the procedure is incomplete.

For me who has tried playing on Chip.gg, I have never experienced any problems. But I know there are many users who play on Chip.gg, so each user may experience problems that we have never experienced. So with so many users, of course each user must be patient to process their problems because service support must also serve each user one by one if they experience problems.