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Sounds a bit like my vip transfer experience with a different site. Got an email where I was asked to add a person on telegram. This person then asked me about what games I like ( "to get to know you better" ) and this and that, too many questions. And in the end I got an offer with crazy wager requirements and not a lot of rewards coming from it, total waste of time. Hopefully BetBolt takes a different approach.
VIP transfer is a great tool if done right. Of course everybody wants a nice bonus or something but personalized offers like increased rake back, loss back, VIP host and other things of course also are a nice thing to get from the start.
Quite similar process but I stopped the conversation with the person from this casino by not answering those useless questions, maybe that's why there is no follow up on the VIP transfer program as what I requested.
I was waiting for more than a week (I expect that they will follow up my transfer process) because I think casino should try to welcome new players well through this VIP transfer program.
I did not contact the person again because I do not want to be like begging for this VIP transfer program because I was just curious what kind of personalized welcome offer from this program but still unanswered till now LOL.