Those who defend the stake.com qnd try to shift the responsibility to whom it belongs are so ridiculous that I don't even want to comment on them. It is clear that their goal is not to help, but to make fun of someone and find false excuses to deceive the public that they are right and we, as players, are obviously jerks. It does not matter at all whether the account is mine, or from my first cousin who comes to me as (brother). What is important is that the account is properly verified. The money was Deposited and the winning ticket was played, and now stake.com is being smart and rejecting all possible documents because they don't want to Withdraw money, and this is not the only case, but hundreds of them with the same problem.
You can lose a million, but if you earn something, we will do our best to never let you withdraw money - Stake.com
So ignore them and focus on me, as I am trying to understand your situation here and yet my question kept being ignored or drowned by spam post. If I may repeat, the account in issue and being discussed here is your cousin's, you're just living with him and try to write on his behalf, all the documents needed for PoA are under his name? Or is the the other way round where he's living with you? Is your account at Stake also locked and impacted by this matter or is it working just fine?