I used the Shufle.com platform mainly for sports betting, and I had recently been exploring MMA betting. Initially, I had no issues with deposits or withdrawals. However, my account has now been under verification for over a week, and they say there's no set timeframe for this process. I’ve already provided all the requested documentation. They are simply freezing my account and holding my money. This is absurd, especially considering the positive reviews this platform has on the Forum.
Was there a reason given out? Despite giving complete documents maybe they found something suspicious.
I am not really familiar with this specific casino to be honest. If you already contacted them, there is nothing left to do but wait and if you are truly dissatisfied with their service I would recommend not going back and just using a different casino. One that is trusted and you may have history already. Don't want to jump to scam accusations immediately so let us wait for awhile.