A little correction, above is an explanation related to multi-acc [and taking out Rollbit's recent blanket statement of "name your other account" from equation] cases. SA are filled with cases that's not just about multi-acc, as I previously brushed. Each cases has their own elements and should be treated as case-by-case basis, namely we can't exactly see them as equal.

And about who to believe, I tend to approach cases with believing no side. I approach cases by questioning the sincerity of both sides. Thus I ask for the narrative from both.

Some members and mudslingers questioning why I "only" questions the players [the newbies who raise dispute]. Well, I actually questions the casinos too about the nature of the cases, only simply, it happens through direct contact and not in form of forum posts. I used to strive and encourage both parties to bring discussion to public, so others can follow the development too, but as things and time goes and trust built, more likely than not, it is more feasible [and practical] to discuss things with the representative of the casinos through direct contact as the discussion happens seamlessly, not to mention that they can share what otherwise can't be shared publicly [as they slowly gained trust on me].

Some said that the discussion that happen behind the forum screen as me coaching the representatives, though. LOL.

If you have some time to kill and happen to have a need or urgency to give yourself some torture, go visit SA, it's a source of endless headache.