Wonder, the question is a harmless one and this is something you need to tell him or her since the user doesn't know, even I myself would ask, doesn't mean I'm stupid or something. And the rank is not the one asking the question is someone like you and I, he doesn't know that's why he asked the question, don't bite bro😂...the rank doesn't determine if someone knows everything in Forum or not, I can ask the same question same goes to you, nobody is above mistake...
This is normal either, but I didn't say anything to him like that. I just thought, how could someone of such rank question? Even though he might not know, that's not a problem. But looking at the rank of his account, it seemed that he would have known if he had visited the account a little.