Let's make it pretty simple. As BC game support already replied and agreed to cooperate, then it would be solved shortly. We need just two things to verify your transaction. You need to add your wallet dashboard screenshots, which address the BC game provided to your account. And transaction ID that you sent funds to the same address. This two pieces of evidence would help to resolve the issues.
It seems you provided screenshots from the exchange that you withdrew funds from. So please add the BC game address screenshot and transaction ID. So we can check on-chain where the funds are right now. BC game support seems supportive in your case. Don't make it complicated by just replying with text without evidence that I asked.
I can see them from longer than 30 days bro it’s just a lie they are not honest I asked for
My data they won’t give that’s another lie and also illegal. How can I match them up if they won’t send me and they deleted a lot of them why is it some come up and some don’t if they don’t come up then legally it hasn’t been credited and if I was gonna go for them I can bring up a lot of Txid from just the last 30 days that doesn’t come up but no look at the wallet balancez
Hello Tuduh,
Related to the matter of the TXID you provide above (0xd6d7c0115c3bb68b099a5939e524c899ceaeb501942e436d6738b31490930caa), our system show that it is already credited to user account on date: 2025-04-14 20:19:10.
If you would double check that the fund has not entered your wallet, it will be very helpful for us.
Please don't hesitate to supplement with screenshoted page of the deposit history on the date referenced to show that the fund does indeed not credited.
Related to the matter of deposit history, kindly be informed that our system keep record of them for 90 days:
https://www.talkimg.com/images/2025/06/21/UuTZAD.jpegso if i can prove all the txid that are not in my history on bcgame do i get every single one of that money? because like your support said i can check myself by the history. now they saying cant help after 30 days. jesus christ you guys need to really do something about this
