Post
Topic
Board Gambling
Re: 🔥🔥🔥 BC.Game - Casino & Sportsbook | Leicester City FC 🦊🦊🦊
by
logfiles
on 21/06/2025, 14:13:52 UTC
I have requested "one year self exclusion " for my account on December, 5th 2023. Last week I contacted the support team, but one of their support said I have requested permanent exclusion. Ofcourse it was a mistake, I lost my account now.
Are you sure you picked up the one-year option? I believe the whole self exclusion process after selecting the period you want is automatic, right?
If that's the case, then the error might have come from your side and not the casino

According to this notice, BC.game has no option for one year exclusion
After your 24 hours cooldown ends, you have 24 hours to extend your self-exclusion period by 1 day, 1 week, 1 month, 6 months or permanently
So it's likely you clicked on Permanently thinking it's one year.