I have requested "one year self exclusion " for my account on December, 5th 2023. Last week I contacted the support team, but one of their support said I have requested permanent exclusion. Ofcourse it was a mistake, I lost my account now.
Was there anything valuable on your account left? If there was nothing left, maybe you can just make another account and dont stick to the past? I dont know what would drive people to return to their old and empty accounts? History of bets, that can trigger some emotional memories? I can suppose that people might worry about high level account and higher rakeback % or smth like that, but do people really pay attention to such things? For me, a win was always more important than money I would be able to recover later.