You know, sometimes it's not good to reach the chat support of a casino, especially if the concern issue that a gambler approaches on their gambling platform is serious. The more that the support does not respond immediately, of course, it adds stress to their users at the casino.
I can say this because I have also experienced these scenarios, in fact, the more the response is delayed, the more worrying it is, it really causes stress,
especially if a large amount of funds is involved, you know what I mean.
Anything relating to money is surely very stressful when you are at risk of losing it. Feeling that risk, contacting support while you receive silence and no reply back only adds more stress on you and more pressure on your shoulders, I can understand this feeling.
It is not only limited to experience on gambling sites but on centralized exchanges as well, though you must return to a basic question "Why did you decide to store large fund on a gambling site or a centralized exchange?"
This practice is very dangerous and is not recommended.
Reminder: do not keep your money in online accounts.Events made you scare about custodial wallets, centralized exchanges.