I have requested "one year self exclusion " for my account on December, 5th 2023. Last week I contacted the support team, but one of their support said I have requested permanent exclusion. Ofcourse it was a mistake, I lost my account now.
Excuse me for asking, but what would be the advantage of deleting the account for a specific period of time?
Can't you create another account now?
Would you like to recover because your account has a good VIP level?
I lost over $1000 on that day and want to stop for a while, then I decided it to get in touch with support and asked to exclude my account for 1 year.
My account is only gold vip account, but it took much money from my saving. If I can't get it back then I must stop from bcgame.