We are having some issues with the .com domain right now. We have already sent emails to our customers to inform them about the domain name change. We agree that if we could redirect the domain to the .io domain, that would be helpful for players. I believe the team knows what is better. I am sure we have some kind of limitations, which is why we are not able to do that. Thanks for your suggestion, though.
Regards!
I really appreciate this because moving the domain from com to io makes at least the site more modern which of course is an improvement regardless of the reason (problems with .com etc).
For the email notification itself I think it was also quite fast because indeed I received the email update a few days ago even though we changed our signature today from com to io but for the notification to users it was quite fast from the team so that indeed we don't force to go to .com anymore now because honestly for my area sometimes it is a little difficult to open but on the new domain now it seems to be more smooth.