We are having some issues with the .com domain right now. We have already sent emails to our customers to inform them about the domain name change. We agree that if we could redirect the domain to the .io domain, that would be helpful for players. I believe the team knows what is better. I am sure we have some kind of limitations, which is why we are not able to do that. Thanks for your suggestion, though.
Regards!
This has been a popular domain almost all casino websites and vetting platforms are using, it is a bit simpler and easier than the (.)com domain. I think the io and the other one have no much difference just that this io domains make website tech friendly and gives it more global recognition which is what almost every marketer wants.
I wish the team the best and I hope all your aims have been achieved after changing the domain and I hope any restrictions if there is any has been bypass.