We are having some issues with the .com domain right now. We have already sent emails to our customers to inform them about the domain name change. We agree that if we could redirect the domain to the .io domain, that would be helpful for players. I believe the team knows what is better. I am sure we have some kind of limitations, which is why we are not able to do that. Thanks for your suggestion, though.
Regards!
I encourage you to do whatever is possible to make sure you can redirect to "io" from "com" by the way even the original posts is still using the old domain that is not working. I guess the same applies to signatures
Do not abandon the old domain as much as possible to avoid phishing attacks in case someone new buys it.