As many players with high VIP level said including me never received that kind of offer despite playing actively and deposit huge amount.

This bonus is not something Stake handle regularly. You are so lucky enough to received it on your account. The claiming part just becomes unfortunate.

Anyway, this is why I preferred a transparent bonus system to have a much fair bonus distribution. Discussing exclusive promotion that has huge rewards somehow makes us feel doubtful on Stake. Lol